Returns
We accept returns within 14 days of the date of pick up or receipt of a shipped order. Returned items must be in original, saleable condition, unused and with original tags/seals. Shipping and delivery fees are non-refundable. To return an item in store, you must have the original receipt.
We do not accept returns on any sealed trading card game products, trading card game singles or any other secondary market items. Only regular priced items may be returned/refunded. Sale and discount items are final sale.
Please note: If you receive a board game that is missing a piece, you must contact the manufacturer/publisher to get a replacement. We can’t order them on your behalf.
Return Shipping
To return an item, please mail it to: Invasion Inc., 120 Newkirk Rd. Unit 26, Richmond Hill, Ontario, Canada, L4C9S7
Please note that return shipping costs are non-refundable. We are not liable for items lost in shipping; you must obtain a tracking number for your shipment as proof of return to us.
Online Refunds
Once your return is received and inspected, we will notify you by email of receipt and inform you whether the return will be accepted. If accepted, a refund will be processed and issued in the original method of payment. If the return was purchased using a credit card it can take several days for the refund to show on your statement. As previously stated, the refund will be for item(s) returned only. Shipping costs will not be refunded.
Errors
Please inspect your order upon arrival. Should there appear to be an error, please contact us immediately so we can take appropriate action. To do so, either email us at invasion.cnc@gmail.com or call us at 1-416-989-3550.
Shipping Damages
If your package arrives damaged, please contact us immediately and keep all the packaging/shipping materials. Email us at invasion.cnc@gmail.com or call us at 1-416-989-3550. We will need pictures of the damages to make a claim. Depending on the exact situation, we can refund, replace, or discount the purchase.
'Near Mint condition cards show minimal or no wear from play or handling and will have an unmarked surface, crisp corners, and otherwise pristine edges outside of minimal handling. Near Mint condition cards appear 'fresh out of the pack,' with edges and surfaces virtually free from all flaws. '
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'Lightly Played condition cards can have slight border or corner wear, or possibly minor scratches. No major defects are present, and there are less than 4 total flaws on the card. Lightly Played condition foils may have slight fading or indications of wear on the card face. '
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'Moderately Played condition cards have moderate wear, or flaws apparent to the naked eye. Moderately Played condition cards can show moderate border wear, mild corner wear, water damage, scratches , creases or fading, light dirt buildup, or any combination of these defects. '
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'Heavily Played condition cards exhibit signs of heavy wear. Heavily Played condition cards may include cards that have significant creasing, folding, severe water damage, heavy whitening, heavy border wear, and /or tearing. '
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'Damaged condition cards show obvious tears, bends, or creases that could make the card illegal for tournament play, even when sleeved. Damaged condition cards have massive border wear, possible writing or major inking (ex. white-bordered cards with black-markered front borders), massive corner wear, prevalent scratching, folds, creases or tears. '
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